Chuan Spa
On the ninth floor of the Langham Melbourne, the spa floor takes up a full run of treatment rooms plus an indoor pool, jacuzzi, sauna, and steam room, all with the Southgate precinct and city skyline beyond the glass. The treatment menu, covering facials, massage, and body scrubs in various combinations, is shaped throughout by Traditional Chinese Medicine and Five Elements theory. That’s the actual organising principle behind what’s on offer, not a decorative theme.
The facilities come included with any booked treatment, and the spa suggests arriving 30 minutes before your appointment to make use of them first. That’s worth taking seriously. The sauna is separated by gender.
The pool sits indoors on Level 9, with the Melbourne skyline laid out beyond it, the kind of view that makes a weekday afternoon here feel like a reasonable decision.
All facial, massage, and package treatments attract a $20 surcharge on weekends and public holidays, so weekday visits cost less and are likely quieter. Langham members get a further benefit through the Brilliant Weekday Retreat rate, starting from $175 per 60-minute treatment Monday to Friday.
Vivve Synergi runs an IV vitamin infusion service on-site, doctor-led and nurse-administered. It sits outside the usual treatment menu but is available through the spa.
Across 142 Google reviews the spa sits at 3.9, with fairly consistent praise for therapist skill and the post-treatment tea and snacks, though opinions on value relative to price vary.
The cancellation policy is firm: less than 24 hours’ notice costs 50% of the treatment price, and no-shows are charged in full. Groups of three or more need to go through the concierge rather than the standard booking channels. Gift vouchers are available if that suits your situation better.
FAQ
- Do I need to book a treatment to use the pool and sauna?
- Complimentary access to the indoor pool, jacuzzi, sauna, and steam room comes with any booked treatment. The spa doesn't list a facility-only walk-in option, so a treatment booking is the reliable way in.
- How much does a treatment cost?
- Pricing varies by treatment. All facial, massage, and package treatments attract a $20 surcharge on weekends and public holidays. Langham members booking a weekday can access the Brilliant Weekday Retreat rate, starting from $175 per 60-minute treatment.
- What's the cancellation policy?
- Cancellations made with less than 24 hours' notice incur a 50% fee. No-shows are charged 100% of the treatment cost.
- What treatments are available?
- The menu covers facials, massage, body scrubs, and packages, all built around Traditional Chinese Medicine and Five Elements theory. There's also an on-site IV vitamin infusion service run in collaboration with Vivve Synergi, doctor-led and nurse-administered.
- Is parking available?
- Valet parking is available with some packages. Public parking is also accessible at Melbourne Skydeck nearby.
- Can I book for a group?
- Yes, but groups of three or more need to go through the concierge to arrange bookings rather than booking online or by phone in the usual way.
Level 9, 1 Southgate Ave, Southbank VIC 3006
Facilities are complimentary for guests who book a treatment. Hotel guests may also access the pool and facilities directly, contact the spa via (03) 8696 8111 to arrange.
Weekend treatments carry a $20 surcharge; Brilliant Weekday Retreat from $175 per 60-minute treatment (Mon–Fri, Langham members)
Single-sex
Information verified 23 July 2026